Telco Customer Churn（电信客户流失相关数据集）
作者：互联网
原文：
Telco Customer Churn
Focused customer retention programs
"Predict behavior to retain customers. You can analyze all relevant customer data and develop focused customer retention programs." [IBM Sample Data Sets]
Each row represents a customer, each column contains customer’s attributes described on the column Metadata.
The data set includes information about:
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Customers who left within the last month – the column is called Churn
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Services that each customer has signed up for – phone, multiple lines, internet, online security, online backup, device protection, tech support, and streaming TV and movies
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Customer account information – how long they’ve been a customer, contract, payment method, paperless billing, monthly charges, and total charges
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Demographic info about customers – gender, age range, and if they have partners and dependents
译：
电信客户流失
重点客户保留计划
“预测行为以留住客户。您可以分析所有相关的客户数据并开发有针对性的客户保留计划
每一行代表一个客户，每一列包含列元数据上描述的客户属性。
数据集包括以下信息：
●上个月内离开的客户-该列称为客户流失
●每个客户注册的服务–电话、多条线路、互联网、在线安全、在线备份、设备保护、技术支持、流媒体电视和电影
●客户账户信息-他们成为客户的时间、合同、付款方式、无纸化账单、每月费用和总费用
●关于客户的人口统计信息-性别、年龄范围，以及他们是否有伴侣和家属
大家可以到官网地址下载数据集，我自己也在百度网盘分享了一份。可关注本人公众号，回复“2020122001”获取下载链接。
标签：Customer,customer,Telco,流失,column,客户,Churn 来源： https://blog.csdn.net/ISWZY/article/details/111464532